Custom web platforms
When the off the shelf option almost fits, you spend the next five years working around the gap. A custom platform closes it.
When you need one
Off the shelf software is the right answer more often than agencies admit. You need something custom when:
- Your process is the thing that makes you money, and no product on the market matches it
- You are paying per seat for a platform where your team uses four of its forty features
- The data you need to run the business lives in three systems and gets joined together in a spreadsheet
- You have hit a hard limit on a platform and the answer from support is "that is not how it works"
- You are quoted more per year in licences than a build would cost once
What you get
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A web application your team logs into
Built to your process.
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An admin back end your staff can use
Without training documents.
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Roles and permissions
So people see what they should.
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Reporting
On the numbers you actually watch.
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Integrations
Into what you already run, where an API exists.
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Hosted on a server in Australia
In your name.
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The full source code
In a repository you own.
How we build
We work in stages on a staging site, separate from anything live. You get a login and use it as we go. Nothing reaches your real customers until you have used it yourself and said go.
Every build starts with a written scope: what is included, what is not, and what it costs. If something turns out bigger than we scoped, you hear it from us before we do the work, not on the invoice.
The stack
Laravel and PHP on the back end. Livewire and Alpine on the front. MySQL for data. Hosted on our own servers in Melbourne through Laravel Forge. All mainstream, all documented, all maintainable by any competent developer if we ever part ways. We do not build on anything proprietary that only we can service.
How we price it
Every build is different, so there is no list price. We work out what you need, then quote the whole job as a fixed number with a written scope. You will know the cost before anything starts, and it will not move unless you ask for something new. What it comes to depends on what you want it to do, so the first step is a conversation.
Frequently asked questions
How do I know if I need custom software or an off the shelf product?
If a product on the market does what you need, buy it. Custom is the right call when your process is the thing that makes you money and nothing matches it, or when you have hit a wall on a platform and support tells you that is not how it works. We will tell you which one you are.
Who owns the code when it is finished?
You do. It sits in a repository in your name, on infrastructure in your name. There is no licence to keep paying and nothing stops working if you leave.
What happens if we stop working together?
You keep everything, we hand over to whoever comes next, and we answer their questions. No exit fee and nothing held back.
Can it talk to the systems we already use?
Usually, if those systems have a documented API. Where one does not exist we will say so early rather than discover it halfway through the build.
Platforms in daily use
Auto parts ecommerce
JDM Spare Parts
An ecommerce platform for used and imported Japanese car parts, where the hard problem is not the checkout. It is helping someone work out whether a part fits their car.
Dealership platform
Automobex
A used car dealership in Mordialloc, running its stock and its public website off one system.
Compliance portal